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  • No need to arrive more than a couple of minutes early. We will show your guests to your reserved table as they come in. 

  • One of our hosts will run through the party schedule with you and check for any last minute changes or unexpected allergies. We will take your birthday cake and candles into the kitchen to prepare to present later.

  • For laser parties, the games begin at the party start time. We will play short practice games to keep the children entertained while they wait for late comers who will all receive a short safety briefing to allow them to take part. 

  • For bear-making parties, the children will play on the play area while we wait for any later comers. Once all the guests have arrived we will start to make our bears.


  • Rose Lane Car Park is a council car park like the Forum. The Council does not offer a validation scheme for Labyrinth customers or staff.

  • Parents dropping off or collecting their children can do so without charge during a 10 minute grace period. Don't visit a pay station. Just head straight to the barrier with your parking ticket. Beyond 10 minutes, normal car parking charges apply.

  • Please note the RCP surface car park on Mountergate and Castle Mall may be cheaper than Rose Lane. Check current tariffs here: ROSE LANERCP MOUNTERGATECASTLE QUARTER On Sundays Mountergate has several on street free parking spaces.



  • We will be serving squash and water to the children in your party throughout the 1 hour 30 minute duration (2 hours for XL private hire laser or teddy parties).

  • Pizza and fries are served 1 hour after your party start time (45 minutes after for mini parties and teddy parties). We take orders from the children on the day. We offer cheese, pepperoni, vegan and gluten free pizza. Kids who don't like pizza can have a larger portion of chips. We appreciate advance warning of special dietary requirements and food allergies. 

  • You're welcome to bring a birthday cake and candles. Please make sure cakes have allergens listed and do not contain nuts. We cut and wrap the cake and pop it into party bags to be eaten at home. If you decide to bring any other external food like sweet cones or party bag treats, it's important the children do not open these at Labyrinth. Please make us aware so we can hand them out at the door (your party package includes plastic free party bags containing 5 items: Swizzels love hearts, mini deck of cards, punch balloon, finger trap, temporary tattoo).

  • We're confident the included food is enough for most parties but you can increase portion sizes or add milkshakes during the booking process or by email in advance of the party. The package includes 1/4 12" pizza and 100g of fries per child, followed by an ice lolly.  

  • The cafe is open to party parents serving hot drinks, soft drinks, alcohol and food. You're welcome to preorder sharing portions of pizza and chips for parents. Just let us know upon arrival.

  • If you'd like a tab for parents' drinks please let us know upon arrival. 



  • Laser tag recommended minimum age is 6 years. Parents are welcome to accompany younger children till they feel confident.

  • Our party host will explain how to play to each child as they arrive including late guests, and will supervise the children during the laser games.

  • You are welcome to invite parents to play laser tag. We charge £9 for the hour or £3 per game.


  • The play area is reserved for your party's exclusive use. Children older than 4 will be allowed to play here provided there is no significant age differences in your party. 

  • We do not actively upsell clothing to teddy party guests, but we will be happy to display the rail if you so wish. Just speak to your host regarding this.


  • There are max capacities for each party type. This includes invited children, adults and siblings, so the more invited children, the fewer spaces for accompanying guests. Our capacity limits: Laser Birthday Parties or Make A Bear Parties may bring 20 guests in total. Mini Birthday Parties may bring 12 guests in total. XL Private Hire Laser or Make A Bear Parties may bring 50 guests in total. 

  • The movie shed provides a chill out zone for kids when they're not playing laser tag or making bears and is also there to entertain siblings of party guests.

  • During weekend and evening parties, the play cafe is closed so there will be no access to the play area or role play kitchen toys. 



  • The balance for your party and any additional guests or players can be paid for on the day. We take cash and cards but not cheques. 

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